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Ukrainian Language- Customer Support RepresentativeOak Tree Recruitment are proud to be working in partnership with one of our most desirable clients, a leading outsourced business solutions provider for one of the world’s largest and most innovative, well recognised technology brands. Read on for more details on how you can be part of a Customer Care operation that supports millions of customers, worldwide.This is a temporary ongoing role with a minimum 6-month commitment. Permanent opportunities available.What will you bring?· Experience in either Customer Service, Retail, Hospitality, Technology or IT· Native level of fluency (both written and spoken) in Ukrainian Language and English is essential· A passion for your role and a desire to take great pride in your work· Ability to remain professional always and be able to work to set Customer Care procedures· Your natural ability to solve problems and desire to help customers is all that is needed to help our client to provide incredible experiences across phone, email, chat and social media.· Full Training ProvidedThe Role· Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware· Help with mobile/desktop, payments, hardware, cloud storage, accounts, and other end user issues· Become a knowledge expert by using internal systems and training to stay up to date with the latest information· Identify and report emerging trends and customer issues to senior staff· Knowledge of the Android and iOS phones/tablets is helpful, however full training will be provided.What makes this such an amazing place to work· Open plan offices· Fun and friendly environment with monthly and regular social events· Multi-cultural environment· Supportive, opportunity driven company-culture· Break-out spaces and games room· Social events and parties· Regular office games and events· Out-of-office groups, clubs and activities· Incentives and spot prizes including red-letter days and international trips· Language sharing opportunities· Discounted Bus Travel from day 1· Career development – 95% of senior roles are recruited internallyThe location· Bournemouth and Poole are one of the fastest growing digital economies in the UK and has 7 miles of golden sands too!· A truly Digital Hub, finance and technology companies are locating here because of talented university students and excellent quality of life.· Just 2 hours from London and accessible via train, coach and plane, Bournemouth & Poole is extremely well connected.· Our office is based near to Bournemouth University and can be reached via a bus service that runs frequently with the stop right outside the officeIf you drive, we’ll be able to find you an off-road parking space or you can car-pool with some of our amazing employees

Ukrainian Customer Support