Customer Service Team Leader Jobs

What youll do: Lead, coach and develop a high performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement...

The role Manage and support the customer service team on a day to day basis Monitor and drive performance to ensure KPIs and service targets are achieved Conduct regular coaching sessions to support team performance and development...

What youll do: Lead, coach and develop a high performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement...

Your duties will include: Lead, motivate, and develop a Customer Service team to consistently achieve SLAs and departmental KPIs Take ownership of daily operations, ensuring tasks are completed accurately and efficiently Monitor...

What youll be doing Lead, support and motivate a customer service team, driving high performance and engagement Act as a first point of escalation for customer issues, ensuring quick and effective resolution Monitor and manage customer...

Your Background Service Team Leader, Medical Devices To be considered for this exciting opportunity, you must be able to demonstrate: Team leader or supervisor experience A competent background in a customer facing field service The...

THE TECHNICAL SUPPORT / HELPDESK TEAM LEADER ROLE: As Technical Support Team Leader, you will be responsible for managing a team of Support Analysts, whilst ensuring high levels of customer service Monitoring workloads & ticketing to...

As a Complaints Team Leader, you will be: Managing complex and high level complaints within a social housing setting, ensuring timely and high quality resolutions Coaching, mentoring, and supporting a team of Customer Experience The...

Key Responsibilities Lead, coach and support a team of contact centre advisors Monitor performance against KPIs including call handling, quality and productivity Conduct regular 1 2 1s, performance reviews and coaching sessions We...

Leadership & Team Development Leading and motivating a multi disciplinary Aftersales team across service, parts and workshop Creating a positive, high performance culture focused on customer satisfaction and operational...