Workango Ltd

IPSOS iSay

Reps.co.uk

Checkatrade

Workday

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: Belfast Part-time :Permanent 20, 25 and 30 hr patterns available on 3/4/5 day options Salary: £21,408 pro rata plus regular bonuses The RoleAre you someone with enthusiasm and belief in providing excellent customer service?If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, you’re the expert that our customers love talking to.We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>We offer part-time Evening shifts patterns that will be 20/25/30 hrs per week on the basis of a 3/4/5 day working week, you can chose which one suits you bestStart date for this role will be the 17th AprilTraining  for the role will be on an evening basisWe will ask you for your shift preference when we speak to you.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>    A great starting salary of £21,408, plus incentives throughout the year     Our Smart working model which supports you to create a flexible working routine that works for you     Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year     Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work     Volunteering days, so you can give back to your local community     Optional Private Healthcare and Dental, for you and the family     A share scheme where you can invest in the company at a discounted rate     25 days holiday with the option to buy more</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>    Optional Pension scheme to protect your future     Critical Illness cover     Gym membership discounts     Discounts off attractions for the family all year round The smaller bits like; free tea and coffee, and even a conciergeWhat Are You Waiting For?If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

Customer Service Advisor

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description </H2></div><div>Where: Warrington Full time: Permanent Salary: £21,408 plus regular bonusesHourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>The RoleAre you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:<ul style="list-style-type:square"><li>A great starting salary of £21,408, plus incentives throughout the year</li><li>Our Smart working model which supports you to create a flexible working routine that works for you</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundredsofpounds every year</li><li>Brand newsites! We are currently refurbing all our contact centres to make them state of the art and a great place to work</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, for you and the family</li><li>A share scheme where you can invest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme to protect your future</li><li>Critical Illness cover</li><li>Gym membership discounts</li><li>Discounts off attractions for the family all year round</li></ul>The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: Merthyr TydfilFull time: PermanentSalary: £21,408 plus regular bonusesHourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">The Role</H2></div><div>Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting,Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:<ul style="list-style-type:square"><li>A great starting salary of £21,408, plus incentives throughout the year</li><li>Our Smart working model which supports you to create a flexible working routine that works for you</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundredsofpounds every year</li><li>Brand newsites! We are currently refurbing all our contact centres to make them state of the art and a great place to work</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, for you and the family</li><li>A share scheme where you can invest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme to protect your future</li><li>Critical Illness cover</li><li>Childcare vouchers</li><li>Gym membership discounts</li><li>Discounts off attractions for the family all year round</li></ul>The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

Customer Service Advisor - Merthyr Tydfil Full Time

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: DarlingtonFull Time: PermanentShifts: Start at 08:00am & latest finish is 06:00pm - Youll only need to work 1 weekend in 3 from 08:00am or 09:00am - 05:00pmSalary:£21,408 plus regular bonusesHourly rate:£10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>The RoleAre you someone with enthusiasm and belief in providing excellent customer service? Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do. Your role would be to speak to customers that have fallen behind with their payments and you’ll help get things back on track. With an empathetic outlook, a can-do attitude and a great knack for problem solving, it’ll be down to you to listen to problems and help find solutions that ensures a happy outcome – making our customers relationships stronger than ever and helping us on our mission to become the best for service. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.​​​​​​​</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below: <ul><li class="MsoNoSpacing">A great starting salary of £21,408 plus 15% OTE - Meaning your salary could increase to £24,619</li><li class="MsoNoSpacing">Our Smart working model which supports you to create a flexible working routine that works for you</li><li class="MsoNoSpacing">Huge discounts of EE & BT products including your Mobile and Broadband – Saving you hundreds of pounds every year</li><li class="MsoNoSpacing">Volunteering days, so you can give back to your local community</li><li class="MsoNoSpacing">Optional Private Healthcare and Dental, for you and the family</li><li class="MsoNoSpacing">A share scheme where you can invest in the company at a discounted rate</li><li class="MsoNoSpacing">25 days holiday with the option to buy more</li><li class="MsoNoSpacing">Optional Pension scheme to protect your future</li><li class="MsoNoSpacing">Critical Illness cover</li><li class="MsoNoSpacing">Gym membership discounts</li><li class="MsoNoSpacing">Discounts off attractions for the family all year round</li></ul>The smaller bits like; free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For?If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

Customer Service Advisor - Collections

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description </H2></div><div>Where: EE North Tyneside (Cobalt Business Park)Full time: Permanent - 37.5 hours per week - we have some attractive shift patterns!Salary: £21,408 plus regular bonuses  Hourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">The Role</H2></div><div>Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do. Your role would be to receive calls from our customers who have contacted us with a range of different questions and queries about their EE products, bills and everything inbetween. With an Empathetic Outlook, a can-do attitude and a great knack for problem solving, it’ll be down to you to listen to problems and help find solutions that ensures a happy outcome – making our customers relationships are stronger than ever and helping us on our mission to become the best for service.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Your Future With Us</H2></div><div>We arepassionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Whats In It For You?</H2></div><div>Being part of the EE family brings a huge number of benefits including the below:<ul><li>A great starting salary of £21,408, plus incentives throughout the year</li><li>OurSmart working model which supports you to create a flexible working routine that works for you</li><li>Discounts on our EE and BT products </li><li>Gym membershipdiscounts</li><li>Discounts off attractions for the family all year round </li><li>Optional Private Healthcare and Dental, foryou and the family</li><li>A share scheme where you caninvest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme toprotect your future</li><li>Critical Illness cover</li></ul>The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What Are You Waiting For? </H2></div><div>If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: LincolnFull time: Permanent Salary: £21,408 plus regular bonusesHourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>The RoleAre you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:<ul style="list-style-type:square"><li>A great starting salary of £21,408, plus incentives throughout the year</li><li>Our Smart working model which supports you to create a flexible working routine that works for you</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundredsofpounds every year</li><li>Brand newsites! We are currently refurbing all our contact centres to make them state of the art and a great place to work</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, for you and the family</li><li>A share scheme where you can invest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme to protect your future</li><li>Critical Illness cover</li><li>Childcare vouchers</li><li>Gym membership discounts</li><li>Discounts off attractions for the family all year round</li></ul>The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: ExeterFull time: Permanent Salary: £21,408 plus regular bonusesHourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>The RoleAre you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, you’re the expert that our customers love talking to.We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:<ul style="list-style-type:square"><li>A great starting salary of £21,408, plus incentives throughout the year</li><li>Our Smart working model which supports you to create a flexible working routine that works for you</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundredsofpounds every year</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, for you and the family</li><li>A share scheme where you can invest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme to protect your future</li><li>Critical Illness cover</li><li>Gym membership discounts</li><li>Discounts off attractions for the family all year round</li></ul>The smaller bits like; free tea and coffee, and even a concierge</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

<img style="display: block; margin-left: auto; margin-right: auto;" src="https://teleperformance.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2789293&hashed=-427482516" alt="tp logo" width="403" height="201" />Teleperformance ranked 11th best place to work in the WORLD! - Each Interaction Matters<img src="https://static.vecteezy.com/system/resources/previews/002/445/920/original/social-media-facebook-instagram-logos-bundle-free-vector.jpg" alt="Facebook Logo Vector Art, Icons, and Graphics for Free Download" width="112" height="56" />Follow us on Instagram: <a href="https://www.instagram.com/teleperformanceuk/" target="_blank" rel="noopener">https://www.instagram.com/teleperformanceuk/</a>Follow us on Facebook: <a href="https://www.facebook.com/teleperformanceUK/" target="_blank" rel="noopener">https://www.facebook.com/teleperformanceUK/</a>We are looking to build a team of Customer Service Specialists to work together on a crucial government campaign based in our Gateshead Tyne River House site just a walking distance from the Metro Centre. An unmissable opportunity to join a fantastic team and become a part of our TP Family!There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being ranked 11 in this year’s Great Places to Work® as one of their World’s Best Workplaces. TP Gateshead are excited to opening our doors once again and welcome new members of the team and offer opportunities within our business with a desire to support each individual towards their own career progression. If you’re motivated by a desire to help and support others through difficult times, this WILL be the role for you!Want to know more, read on to find out more details: C U S T O M E R   S E R V I C E   S P E C I A L I S T- Job Overview -Role: Customer Service Specialist Site: Gateshead - Tyne River House, The Watermark, NE11 9SZ Start Date: Ongoing Contract: Full-Time, Permanent Training Duration: 2 weeks, Monday to Friday - Full Attendance is Required. Hours: 37.5/week 5/7 days. Shifts: Between 8:00am - 6:00pm, Monday to Friday -  NO WEEKEND WORKING and NO BANK HOLIDAYS Salary:£10.42/hour, £20,319.00/annumID:Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month).A list of acceptable documents by address location can be found by accessing the links below:<ul><li style="margin-bottom: 8.25pt; text-align: left;"><a href="https://www.gov.uk/government/publications/basic-check-guidance-and-policies/basic-check-identity-guidance-from-3-september-2018" target="_blank" rel="noopener">Disclosure barring Service</a>– England</li></ul>Probity Requirements: BPSS check including Right to Work, Identity, Criminal Record and a 3 year Employment Evidence Check.What does an average day look like? Now there’s a question!<ul style="margin-top: 0cm; text-align: center;"><li style="text-align: left;">A typical day will see you working in a lively & vibrant environment.</li><li style="text-align: left;">You will start your day signing into your systems, making sure you are ready for the day ahead.</li><li style="text-align: left;">As a Customer Service Specialist your role will involve providing excellent service to a diverse range of customers and employers.</li><li style="text-align: left;">You will be working on an inbound channel and supporting with online queries from customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries.</li><li style="text-align: left;">You will be informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work.</li></ul>What do we need from you? People skills and confidence in your PC skills!<ul style="margin-top: 0cm; text-align: center;"><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Strong verbal and written skills with the ability to show attention to detail</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Ability to establish collaborative customer relationships in a fast-paced environment.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">A good attitude and the ability to interact with lots of different people.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Professional and friendly telephone manner.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Customer Service experience.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Experience of working in a target driven environment to a high standard.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">PC skills, and the ability to navigate multiple systems competently, with ease</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">A good consistent typing speed.</li><li style="margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.</li><li style="color: black; margin-top: 0cm; margin-bottom: 0.0001pt; text-align: left;">Able to work within a fast paced, engaging environment.</li></ul>Anything else that we have to offer? Always, and just to name a few...<ul style="text-align: center;"><li style="margin-left: 0cm; text-align: left;">On-line recruitment process, with potential job offer within 24 hours and fully paid training.</li><li style="margin-left: 0cm; text-align: left;">28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary.</li><li style="margin-left: 0cm; text-align: left;">FREE ONSITE PARKING!</li><li style="margin-left: 0cm; text-align: left;">Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy</li><li style="margin-left: 0cm; text-align: left;">Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too!</li><li style="margin-left: 0cm; text-align: left;">Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub.</li><li style="margin-left: 0cm; text-align: left;">Life Assurance Cover & Pension Scheme.</li><li style="margin-left: 0cm; text-align: left;">Length of Service and monthly recognition awards.</li><li style="color: black; margin-left: 0cm; text-align: left;">Opportunities for career development and progression.</li></ul> Contact us if you have any queries on: <a href="mailto:Recruitment@teleperformance.co.uk" target="_blank" rel="noopener">Recruitment@teleperformance.co.uk</a>#greatplacetowork #teleperformanceuk<img src="https://media.licdn.com/dms/image/D4E1BAQHS4Kc3UY9Yzg/company-background_10000/0/1653577933070?e=1679364000&v=beta&t=WMBbYYrQIcgRC9tN0LvaVDOgg-Y7SSIXFmwVvGwBCJU" alt="Teleperformance | LinkedIn" width="381" height="60" />

Customer Service Representative

<div>Haulfryn has a very exciting opportunity for someone who would like to grow and develop within the company and get involved in the development of our friendly holiday park.We are synonymous with quality, exclusivity and luxury. We have gone from strength to strength in recent years, with an investment of over £30 million in to our parks.Why Join Us<ul><li>Competitive salary </li><li>Bonus scheme </li><li>30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time) </li><li>Company Sick Pay </li><li>Life Assurance/Life Cover </li><li>Discounted holidays at our UK holiday parks </li><li>50% discount on food </li><li>Online, high street and leisure discounts </li><li>Enhanced Pension Scheme </li><li>Employee Assistance and Wellbeing Program </li><li>Uniform provided </li><li>Cycle to Work Scheme </li><li>Eye Test Vouchers for VDU users </li><li>Team Member of the Month award </li><li>Refer a Friend Training and Development Opportunities </li></ul> What Will You Do<ul><li>Be the first point of contact for all our owners and guests and provide a welcoming experience</li><li>Be the first line of contact when dealing with complaints before escalation</li><li>Acitvely promote Haulfryn managed sublet package by liasing with them regarding guest and owner bookings, charges, maintenance, and annual quality control </li><li>Ensure continuous improvement of the park by seeking feedback from owners and guests and creating and implementing action plans while ensuring brand standards are carried out for consistency of guest experience</li><li>Support the sales team to ensure smooth handover of owners holiday home</li><li>Responsible for all office administration activities which may include monitoring and maintaining office equiplemebnt, controoling inventoy, raising Purchase Orders, and ensuring tidiness of the reception area</li><li>Be an active contributor by bringing ideas on how the park can succeed </li><li>Ensure compliance to Health and Safety regualtions at all times with the support of the Park Manager</li><li>Be available for on call duty as and when needed</li></ul>What Will You Bring<ul><li>2 years minimum experience in a  customer service/customer facing role</li><li>You should possess a confident telephone manner as well as good written English, computer skills and exceptional customer service.</li><li>Also with the ability to work on your own initiative and be able to demonstrate proven organisational, communication and interpersonal skills.</li><li>Previous experience in hospitality, cash handling and administration is desirable alongside a flexible approach to working (including weekends and Public holidays).</li><li>Excellent Customer Care Skills Able to deal with difficult situations professionally and efficiently</li><li>An eye for quality standards and safety</li><li>A flexible approach to working including weekends and public holidays is essential</li></ul> Who We AreWe are a family-owned business who started with a single holiday park in Abersoch, North Wales. More than 85 years later, we now have over parks in some of the most stunning locations from the exclusive Warren in Abersoch to our family holiday resort at Edgeley Holiday Park, Guildford, within touching distance of London and across to the peaceful residential Willows Riverside Park in historic Windsor. We believe what differentiates us from other parks are our:<ul><li>Family values and a real community feel</li><li>Really special, beautiful locations</li><li>Warm and friendly team that make it feel like home</li><li>How we nurture the nature around us</li></ul>We would like you to be part of our family and look forward to receiving your application.In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.</div>

Customer Service Administrator

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Where: Stoke (Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST5 5ND)Full time: Permanent Starting salary: £21,408, quickly moving to £22,408 once you complete your extra trainingHourly rate: £10.98</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering What’s In It For You?Being part of the EE family brings a huge number of benefits including the below:<ul style="list-style-type:square"><li>A great starting salary of £21,408, plus incentives throughout the year - this is increased to £22,408 once youve complete your extra training!</li><li>Our Smart working model which supports you to create a flexible working routine that works for you</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundredsofpounds every year</li><li>Brand newsites! We are currently refurbing all our contact centres to make them state of the art and a great place to work</li><li>Great offers and cashback on hundreds of high street brands</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, for you and the family</li><li>A share scheme where you can invest in the company at a discounted rate</li><li>25 days holiday with the option to buy more</li><li>Optional Pension scheme to protect your future</li><li>Critical Illness cover</li><li>Childcare vouchers</li><li>Gym membership discounts</li><li>Discounts off attractions for the family all year round</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>The RoleAre you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>Wondering If You’re What We’re Looking For?We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2></div><div>What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!</div></div></div>

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