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Logging incidents accurately with both concise and clear instructions to enable the Service Partner and/or Lexmark Technicians to effect a high percentage of first time fixes Manage and monitor customer’s SLA to ensure service...

Candidates who are currently an Electronics Technician, Test Technician, Test Engineer, V&V Technician, Electrical Technician, Electrical Engineer and Manufacturing Test Engineer could be suitable for this role. To make an...

Determine if and when to deploy field service support and/or equipment to customer location Identifies and implements the most effective and cost efficient means of resolution Escalate complex cases Documents, updates, and completes...

Determine if and when to deploy field service support and/or equipment to customer location Identifies and implements the most effective and cost efficient means of resolution Escalate complex cases Documents, updates, and completes...